GoodApp's Home
Service Partner Safety

You deserve to be able to go wherever the opportunity is. Get there with support on the road and technology that helps protect you and those around you.

Peace of mind, however you do your work


Your feedback matters. Low-rated home service provider-partner experience are logged, and users may be removed to protect the GoodApp community.

Incident Support

In case where you experience an incident, you can redirect the problem to our whatsapp number.

Phone anonymization

If you need to contact your customer through our convenient In-app chat functionality.


Verify Your Code

For security purposes, you may need to enter a valid booking confirmation code provided by the customer, to validate booking.

Partners must clear
several screenings

All potential home service-partners must complete a criminal background screening process before they can accept requests through the GoodApp Mobile app.

Steps to take to ensure your own safe

Customer Safety

Before the service begins, customers are advised to check your photo and name.

Partner Safety

You can ask customers to confirm your name too. You could ask, “Hi, who is your partner?” or “Can you please confirm my name? It should be displayed on your app.”