Service Partner Safety
Peace of mind, however you do your work
Your feedback matters. Low-rated home service provider-partner experience are logged, and users may be removed to protect the GoodApp community.
In case where you experience an incident, you can redirect the problem to our whatsapp number.
If you need to contact your customer through our convenient In-app chat functionality.
Verify Your Code
For security purposes, you may need to enter a valid booking confirmation code provided by the customer, to validate booking.
Partners must clear
Steps to take to ensure your own safe
Before the service begins, customers are advised to check your photo and name.
You can ask customers to confirm your name too. You could ask, “Hi, who is your partner?” or “Can you please confirm my name? It should be displayed on your app.”